My family and I would like to thank you for the support that Dan Ryan has given my family and the Cannon Ridge East Community in the aftermath of the severe storm on June, 4, 2008. We count ourselves as being extremely fortunate in the small amount of damage that our home suffered in comparison to some of our neighbors. We moved in to our new home on December 4, 2007 and I can attribute a lot of the success of our home to survive the severe winds that I am told were well over 100MPH to the craftsmanship and care that your company did during the construction of the house. The storm blew over and moved a 400lb gourmet grill and cooking island and destroyed it at my residence. I lost every bit of outside furniture to the storm, but I never lost a shingle from the roof or a piece of siding from the exterior of the residence. This is a tribute to your workmanship. Structurally I had the flagpole snap off of the house and damage to the DIRECTV dish. I also had the crawl space trap doors blow open with the one in the garage coming completely out and smashing on the garage floor. This I believe is the result of the vacuum that the wind caused going past my residence.
I spent Thursday helping my son clean up downed trees from his yard located in Rockingham and came home in the late afternoon to find a message from Dan Ryan Builders expressing a desire to help. I was not home more than 30 minutes when a representative from Dan Ryan Builders came by and we together walked around the exterior of the home. He also examined the blown in trap door in the garage. Even though I am fully insured he extended an offer to repair any exterior damage that was found. He advised that the offer was being extended to the neighborhood. On Friday afternoon at 4:30PM My Kemper insurance adjuster came to examine the damage to my property and once again a representative from Dan Ryan Builders was there to offer assistance and professional opinions to the extent of any damage. I know that Dan Ryan Builders does not have to do this but I felt great about the fact that my builder is willing to stand up behind their product and help make my home and our community whole again. I now am absolutely certain that we made the right decision to have your company build our new home and we chose the right community. I also know that I am living in a well built home and have confidence that in the event of another horrific storm our family will be as safe as they can be.
Thank you again for standing behind your construction and our community.
David Reichenbaugh
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